Message from CEO Robert B. Toth

November 4, 2003

To our valued customers and suppliers:

We appreciate your concern regarding the significant number of CP Kelco employees who live and work in the San Diego area. And we, like you, are grateful for the news that the fires in Southern California have been largely contained or have completely subsided.

At this point, we know of one employee who lost his home and all of his belongings in the fires. Thankfully, he and his family were unharmed. We are happy to report, to our knowledge, none of our employees and their immediate families have been injured during these tragic events.

In fact, our team in San Diego-supported by CP Kelco employees around the world-pulled together to keep our San Diego plant and research facility fully operational during these difficult times. This took a heroic effort given the fact that many of our local employees were personally impacted by the fires in some way.

I am proud of our people and their visible dedication to providing excellent customer service in spite of their personal circumstances. Rest assured, their tremendous commitment is shared throughout our company. Our team members in Okmulgee, Oklahoma, Knowsley, United Kingdom and other sites worldwide were ready, if called upon, to step up and fulfill customer orders.

Fortunately, our employees in San Diego are safe and we did not have to enact a backup plan. We can always move production to other sites and we can always rebuild plants, but we cannot replace our most important asset at CP Kelco-our people.

Sincerely,

Robert B. Toth
President and CEO